Jobs

MBA Intern Sales Strategy & Analytics

Posted on: December 8, 2020 Apply Now
Boca Raton, FL Internship Expires March 8, 2021

United States-Florida-Boca Raton

MBA Intern Sales Strategy & Analytics(Job Number: 2016139)

Description

Company Overview:

At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

Major Responsibilities Sales Strategy group serves as ADT’s leading strategic authority on optimizing our Sales vertical. We strategize the operational and tactical sales motions in order to maximize profitable conversion through the funnel. We are a heavy data driven team that is focused on elevating the thought process on how to most effectively run our Sales operations. We translate data into high-value actionable insights for senior leadership and business partners, developing and refining new analyses in response to current business needs, and bringing expertise on emerging trends to support a best in class Sales organization.

Our Internship Program provides real-world work experience, as well as a foot in the door for strategy and business analysis roles. As an Intern, you’ll take an active role in high-impact projects that will allow you to see the results of your hard work.

This Intern will support the operating business units and other key members of the Sales Strategy & Analytics team. He/she will be charged with uncovering customer insights and innovative growth opportunities. This role involves scanning the market, understanding the business model, developing sound hypotheses, conducting research and analyses across all business functions, identifying hidden trends and opportunities for improvement across the entire sales funnel and presenting insights, to our executive team, in a compelling way that drives actions on key opportunities identified. The ideal candidate will have a deep working knowledge of various business frameworks and analytical tools for evaluating trends and measuring performance against qualitative and quantitative objectives.

Key responsibilities include:

  • Quickly develop a self-learning plan that helps support building a strong foundation for delivering value.

  • Work with the key business leaders to understand short and long-term business priorities.

  • Dive into the business processes and data to accelerate learning.

  • Conduct research and interviews that help produce the fact base.

  • Analyze ADT lead level and customer data to identify trends, patterns and insights.

  • Understand key drivers for customer acquisition, engagement, satisfaction, and sales productivity.

  • Evaluate existing processes and insert smart decisioning methodology to maximize performance.

  • Utilize advanced business frameworks and analytical tools, including modeling to get the right answer.

  • Interpret and translate analytical findings into a coherent business strategy.

  • Work closely with the business to understand their pain points and build thoughtful strategies.

  • Measure performance of the implemented strategies and evaluate true incrementality.

  • Get into the mode of quickly proving or disproving a hypothesis.

  • Understand various trade-offs and find sweet points of operation that maximize profitable conversion.

  • Develop executive-level presentations to illustrate key data insights.

  • Present key findings to business leaders and drive consensus building.

  • Provide recurring weekly, monthly, quarterly updates to sales organization.

  • Partner with Marketing, Care, Finance and Operations team to drive enterprise level projects.

  • Design and conduct A/B testing with different innovative strategies to maximize learning.

  • Work with sales leaders to design pilots, measure results and refine iteratively.

  • Conduct ad-hoc analysis based on current business priorities to help key sales decisions.

  • Educate the leaders and partners about innovative framing and pros-n-cons of a specific move.

  • Coach, train and mentor junior analysts. Be a stakeholder in the development of junior talent.

Qualifications

Knowledge, Skills and Abilities

  • Education: Graduate degree required; MBA strongly preferred.

  • 3 years of related experience in an analytical or strategic role, 5 years preferred.

  • Bachelor’s Degree with emphasis in business, finance, mathematics, statistics, or engineering.

  • Prior background as a strategy consultant, business analyst or financial analyst strongly preferred.

  • Strong verbal and written communication skills that focuses on effective persuasion.

  • Natural comfort with numbers and a strong quantitative mindset.

  • Ability to connect the dots and understand the second/third order effects.

  • Experience with Tableau, Power BI, or other data visualization tools.

  • Proficiency with SQL preferred. R or Python a plus.

  • Acute business sense and a knowledge of competing priorities.

  • Familiarity with basic and advanced business strategy frameworks.

  • Natural ability to simplify things and make it digestible to senior audience.

  • Ability to deal with ambiguity and create a structure in unstructured situations.

  • Outstanding analytical skills; comfortable working with, interpreting and presenting data, weaving a strong narrative and telling a compelling story.

  • Be able to see the big picture, make thoughtful tradeoffs and focus on what matters.

  • Develop A/B tests and Pilot test plans that prove/disprove a hypothesis.

  • High degree of resiliency, ability to find plan B, C and D when plan A doesn’t work.

  • Bias for action, a sense of urgency and willingness to dive into the initiatives at hand.

  • Ability to pivot priorities quickly based on business need.

  • High natural curiosity and the itch to get to the bottom of the problem.

  • High level of customer focus, empathy for others and patience with unorganized data.

  • Coachable, strong desire to learn, and enthusiasm for continuous improvement.

  • Extreme ownership and the desire to see a project to the very end.

  • Knowing how to respectfully challenge with data to prevent a wrong decision.

  • High degree of resourcefulness and a never-give-up attitude.

  • Own your own professional development through constant learning and collecting feedback.

  • Ability to learn from your mistakes, laugh at yourself and have fun at work.

ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.

Req ID: 2016139

Apply Now