This position is the first level within the Advisor job family. In this role, the incumbent will be trained by successfully completing an initial training and/or certification process. Under supervision, the Advisor is responsible for working with future students. The process includes all phases of the Admissions process from marketing the program with future students to qualifying them for enrollment. Resolves most enrollment questions and problems and refers only the most complex issues to higher levels.
*Completes certification process and associated training to develop broad Admissions knowledge
*Applies TEACH Values in the completion of all job assignments
*Networks and develops professional relationships to generate personally-developed inquiries
*Provides excellent customer service to students through application and enrollment process
*Screens potential student applicants by phone and sets campus interviews
*Assesses future students to ensure they have the potential, traits, characteristics, qualifications and financial wherewithal to be enrolled through graduation
*Conducts personal interviews to qualify candidates and to explain academic programs
*Advises students in program selection, test counseling, registration, etc.
*Provides general customer service to students from enrollment through graduation
*Adheres to laws and regulations governing student recruitment activities as well as Adtalem Code of Business Conduct and Ethics
*Completes other projects and duties as assigned.
*Bachelor’s degree required for campus based Advisor’s; Bachelor’s degree strongly preferred with relevant admissions experience may be considered for Admissions Service Center (ASC) based Advisor’s
*Previous admissions experience preferred
*Outstanding written and verbal communication skills are required
*Ability to work within a team and be a team player
*Capacity to work in a fast-paced environment and to be a self-starter
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
As an organization dedicated to educating the healthcare leaders of tomorrow and empowering members to make inspiring contributions to our global community, we know that it is our responsibility to lead by example and continue minimizing the risks of spreading COVID-19. Employment at Adtalem and/or its subsidiaries requires compliance with the organization’s Mandatory COVID-19 Vaccination Policy, to the extent permitted by the laws of your country, province/state, and/or local area. All employees in areas of the world that permit mandatory COVID-19 vaccination are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Adtalem’s HR Coaching Resource Center because of issues such as access or an approved medical or religious accommodation.
Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. We’re 99,000 strong, with 31,000 students and 68,000 alumni armed with the skills, passion, and determination to make a difference in today’s complex healthcare environment. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.
Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 campuses and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.
Commitment to Diversity and Inclusion
We pride ourselves in nurturing a culture that encourages everyone to bring their full selves to work each day. To us, diversity and inclusion needs to be intentional to be impactful. We don’t just welcome differences, we celebrate them. #WeAreAdtalem
To learn more about our commitment to Diversity and Inclusion, click here to visit our Diversity page.
Req Number: 2021-119424
Institution: Chamberlain College of Nursing
FLSA U.S./Global Status: U.S. – Non-Exempt