Donegal Insurance Group is a regional property-casualty insurance company doing business in 24 states, headquartered in Marietta, PA, with 5 regional offices located in Athens, GA, Le Mars, IA, Grand Rapids, MI, Albuquerque, NM and Glen Allen, VA.
Donegal offers a broad range of personal and commercial insurance products sold exclusively through our network of independent agents. We are committed to the independent agency system and proud of the company’s heritage, which spans over 130 years. Donegal’s strong financial foundation and successful operating strategies have earned the company a rating of ‘A’ (Excellent) by the A.M. Best Company, the nation’s leading insurance rating organization.
The Claim Trainee position is an entry-level position within our claims call center. This opportunity is for those who desire to build a career in the field of Property and Casualty Insurance. Successful candidates will handle incoming claims calls while also developing the necessary skills to handle first-party motor vehicle claims on their own.
Responsibilities and Duties
Answering all types of calls in a high volume call center including first notice of loss calls
Providing exceptional service to our customers during the claim reporting and handling process
Developing the investigation skills necessary to properly evaluate and settle claims
Handling small first-party motor vehicle physical damage claims and minor third party motor vehicle physical damage claims
Qualifications and Skills
Bachelor’s degree or insurance industry work experience which provided customer service skills
Excellent telephone skills
Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions. Learn more about our benefit offerings by visiting our Benefits (https://www.donegalgroup.com/careers-benefits) page.
Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:
Notice of E-Verify Participation Poster (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) (English and Spanish)
Right to Work Poster (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf) (English and Spanish)
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