We are hiring a Membership Director for SocialMedia.org, the community for the people leading social media at the world?s largest corporations. Specifically, this means you’ll need broad-ranging subject matter expertise on how this function is run at the senior corporate level. In addition, you should have some experience as a consultant/facilitator/trainer/strategist and can lead group discussions around these topics.
We build peer-to-peer communities for the people doing meaningful work at really big companies. Your job is to lead a group of senior-level executives as they struggle with the challenges of being a change agent in a big company. You’ll facilitate fascinating peer-to-peer conversations through email discussions, conference calls, and in-person meetings.
We surround these executives with ideas, friends, and support so they can achieve their mission — and this helps them improve the lives of their millions of customers and employees. We love to find these people, support them, help them thrive, and make them stars.
Currently we run SocialMedia.org and Board.org, and we’re launching new communities for equality, innovation, data science, and other game-changing topics. Take a look at Board.org and SocialMedia.org to see how our communities work and to learn about the communities we’re launching. Our entire business model is explained in detail at gaspedal.com.
This role requires experience with moderation or facilitation, a proven ability to master complex business topics, fantastic people skills, and excellent communication skills. You’ll need direct experience with senior executives at large companies so you can relate to their interests and needs.
People do well in this job with a variety of backgrounds, including facilitation, strategy consulting, journalism, politics, trade associations, membership organizations, public relations, client success, and anything that combines big ideas with leadership and communications skills. You’ll need to become a subject matter expert in the topic area of the communities you lead.
What our Membership Directors do: The Membership Director is a leader, subject matter expert, skilled facilitator, gatekeeper, and relationship builder whose mission is to deliver:
Conversations that could happen nowhere else.
Screening to make sure that only the most qualified members are in our community.
Connections between members, building community pride and identity.
Control of the experience, guaranteeing a focused, distraction-free conversation and defending the principles of our community.
Care for the happiness, success, and emotional needs of our members by giving them a safe space and trusted environment.
About you: You have the ability to develop deep subject matter expertise in the topic of the community. This requires proven ability to master complex business topics in cutting-edge fields. We hire people with a track record of intellectual curiosity, academic excellence, and genuine interest in the future of business. You’re a leader who creates an atmosphere for great conversations, deep relationships, and a tight-knit community. It’s a special place where members know that they are trusted, safe, and loved. They can share their toughest issues, because they know they’re with family who shares the same interests and concerns. You build deep professional and personal relationships with our members. You know how to get them to open up. You know what matters to them so you can guide the conversation where it’s most meaningful. You care passionately about the success of others. You’re driven by the desire to serve and deliver an experience that is career-changing for our members. You show deep commitment at a personal level to our members, the work we do, and the people we serve. You’re part of a collaborative, full-team approach to managing your community. You focus on member relationships, content, and conversations. You work with Community Managers who provide member service, community infrastructure, and a loving community culture.
What we’re looking for:
Stellar communication skills in all forms: In person, on stage, on the phone, in correspondence, online, and in social media.
Comfortable and natural leader of a group who can take charge of a room. Quickly connects with executives on a personal and professional level in an extremely positive way.
Experienced moderator and facilitator who can lead peer-to-peer discussions for executives without it being about you.
Intellectually curious: Thrive in an ideas-oriented environment working with sophisticated content, issues, policies, and ideas. Know what makes a good story, important topic, or great conversation.
Directly-related experience: Experience with at least one: a) advanced content, policy, or issues work, b) position at a major brand in a relevant area, c) strategy-level work with large corporations, or d) community manager, moderator, or facilitator.
Experience with senior executives at large companies in a professional context: Has worked directly with Fortune 1000 executives (CXO, VP, Director) as an employee, consultant, or vendor. Relates to their life, understands their issues, and can find out what they need. Knows how to engage and communicate with them.
Masters degree preferred: MBA, masters in communications, other advanced degree, or demonstrated experience mastering complex business topics.
Some important details:
Compensation: We offer good pay, plus great benefits and perks — including 7 weeks PTO plus 3 weeks sick leave, 401K match, fantastic health insurance, and private offices for everyone. Check out all the benefits and our workspace at gaspedal.com/working-here.
How to get this job: Submit an application at gaspedal.com. We want to see a great cover letter, resume, and anything else that shows us how you write, think, and work. Show us what you’ve done and how you can do it for us. If you’re not sure this is the right position for you, please do apply anyway. We’ll help you figure out where you fit on the team.
Location: This is a full-time, in-the-office position at our Austin ranch (check it out at gaspedal.com/ranch). We are temporarily remote, but will be definitely returning to the office when it is safe. No relocation assistance is provided, and we don’t hire telecommuters.
What it’s like to work with us:
Imagine never having another boring day at work. This is a high-performing, intense, high-energy workplace that lets you do astonishingly good work every day. And we balance it with healthy work policies that send us home, on time, to our families and personal lives. We don’t know it all, but we’re figuring it out together and having a great time doing it.
You’ll like our team. We only work with people we like, people who care, and people devoted to the cause. There are no office politics, whiners, slackers, or jerks. (We also reject customers that don’t treat our employees well.) We are dedicated and driven — and you’ll enjoy spending your days with us.
Learn all about our company culture at gaspedal.com. We’re quirky, so you should read it carefully before you apply. We’re also super transparent, because we want you to really understand what it’s like to work here.