What You’ll Do
Corporate Portfolio Ownership
- Steward a portfolio of 12–18 corporate partner accounts across all partnership engagement tiers
- Achieve and maintain a renewal rate of ≥90%, with proactive identification and mitigation of at-risk accounts
- Develop annual engagement plans for each partner, ensuring clear goals, milestones, and value delivery
- Identify and pursue expansion and up-sell opportunities within the existing portfolio
- Maintain disciplined, up-to-date CRM documentation in Salesforce to support forecasting and reporting
Structured Engagement Delivery
- Execute tier-aligned partner engagements including office hours, curated startup introductions, roundtables, and pitch days
- Proactively plan and schedule engagements to reduce reactive and bespoke partner requests
- Ensure all startup–corporate interactions are high-quality, purposeful, and outcomes-focused
- Coordinate with Marketing and Events teams to ensure seamless execution and brand consistency
Revenue & Renewal Support
- Prepare renewal briefs, impact summaries, and engagement data packages for each partner
- Participate in renewal negotiations alongside the Head of Customer Success
- Flag at-risk accounts early and develop tailored retention strategies
- Contribute to data-driven renewal forecasting and pipeline visibility
Accelerator Support
During high-volume delivery periods, this role flexes to support accelerator operations:
- Support cohort onboarding and partner integration into accelerator activities
- Coordinate corporate participation in accelerator programming and events
- Assist with demo day logistics and stakeholder management
- Ensure seamless integration between accelerator sponsors and corporate partnership tiers
Ecosystem Alignment
- Serve as a primary liaison between startups and corporate partners, facilitating purposeful, value-creating connections
- Surface commercialization and pilot opportunities between Greentown’s startup community and corporate partner portfolio
- Identify cross-program synergies and share insights with the broader Corporate Innovation team
