The Product Manager Intern works hand in hand, often pairing, with the other members of a product team (PM, UX, Engineering) to find the fastest way to achieve value around business needs. The role focuses on assessing customer needs and performing qualitative and quantitative research to discover feature ideas and validate them for a designated product. The Product Manager Intern should aim to deliver business value to drive sales, improve efficiency, and improve customer satisfaction through the creation of quality products. The Product Manager Intern will work closely with more experienced Product Managers to gain proficiency in value creation, prioritization, defining MVP, user story construction, and overall product management.
THD’s intern program was recently named in the top 50 in the US. It offers talented college students an opportunity to develop leadership skills and gain hands on experience working with a number of leaders on products that directly impact business for one of the world’s leading retailers. The focus of our Product internship is on learning day-to-day operations and obtaining an overall comprehension of business for The Home Depot.
Track product features through their entire creative cycle: ideation, development, release, analysis, and iteration
Identify goals, metrics, and analytics to determine product value
Partner with UX designers to ensure a delightful user experience in the product
Collaborate with engineers to help guide feature development
Communicate direction and product priorities
Utilize user insights, data, and statistical analyses to inform decisions
Participate in stand-ups, iteration planning sessions, product demos, and retrospectives
Foster collaboration with team members
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
30%- Strategy & Planning:
-Listens to and knows the customers of the product; gains understanding of customer needs to help determine minimum viable product (MVP) as well as future needs
-Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
-Identifies goals, metrics, and analytics to determine product value; continually make recommendations and refinements to the product backlog based on learnings
-Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
-Partners with Finance to understand financial needs and assists in the creation of business plans for new opportunities
-Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
-Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction
50%- Delivery and Execution:
-Formulates, tests and refines assumptions and hypotheses through user research and testing
-Creates, prioritizes, and accepts user stories; incorporates them into release planning
-Makes product decisions that drive value on a daily basis
-Identifies and considers pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements
-Participates in standups, iteration planning sessions, product demos, and retrospectives
-Condenses complex technical concepts into non-technical language for stakeholders
-Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
-Acts as a coach and proponent of modern software development principles
-Advocates for the end user and stakeholder by becoming a domain expert, empathizing with and understanding user needs
-Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
-Manages cross functional team and stakeholder expectations to execute on product strategy, provides education to requestors to determine prioritization based on tangible benefits and/or user experience
-Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
NATURE AND SCOPE
This position reports to Product Management Manager or Senior Manager.
This position has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 0 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Bachelor s degree in related field or relevant work experience
0-1 years of relevant work experience
Exposure to modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment
Experience working in a fast paced, fluid environment where priorities shift on a regular basis
Experience communicating with and influencing functional and technical team members at all levels in the organization
Interest in working as part of a collaborative, cross-functional, modern software design and development team
Exposure to creating, prioritizing, and accepting user stories
Experience conducting user research and testing to understand needs
Exposure to identifying goals, metrics, and analytics to measure product value
Knowledge, Skills, Abilities and Competencies: Business Insight: Applying knowledge of business and the marketplace to advance the organization’s goals
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Cultivates Innovation: Creating new and better ways for the organization to be successful
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Drives Results: Consistently achieving results, even under tough circumstances
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.