Jobs

Summer 2021 Intern – MBA Data Insights, Availability Insights Reporting

Posted on: December 12, 2020 Apply Now
NW Internship Expires March 12, 2021

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Intern

Job Details

ROLE DESCRIPTION:

The Availability Insights Reporting (AIR) team is made up of analysts, data scientists, and engineers who are dedicated to driving product strategy with data-driven insights. We work with executives, product managers, and go-to-market team members across all Cloud businesses to discover new opportunities for growth and optimization, experiment with data, drive adoption, and provide actionable insights that shape company’s direction.

We’re hiring Summer 2021 interns to work on business-critical projects to use data to drive product strategy and growth.

YOUR IMPACT (RESPONSIBILITIES) :

As an Data Insights Intern, you will become a thought partner to leadership of a specific product or initiative, and work on enterprise analytics problems that require tremendous creativity. Your goal will be to help shape Salesforce products by delivering insights, conducting adoption tests, productize these insights. Successful candidate will need to:

  • Partner with Senior Leadership to understand their business and advise on strategic objectives, product direction, roadmaps, growth goals, retention strategies, etc. Develop and own the relationships with senior stakeholders across the company

  • Produce insights (e.g. performance drivers, retention analysis, behavioral personas) to help grow Salesforce Cloud businesses. This requires acquiring, cleaning, structuring data from multiple sources (e.g. Hadoop, Splunk), and analyzing the data using SQL / Python / R.

  • Own product delivery by working with engineers and data scientists to turn insights into self-service dashboards or data products.

  • Evangelize the insights through storytelling. Create easy-to-consume media that inspires into action anyone from senior execs to fellow analysts.

  • Contribute to expanding the Salesforce data culture by growing new relationships, hosting learning sessions, integrating or designing new tools, improving team processes, and other lateral activities.

QUALIFICATIONS :

  • Currently pursuing an MBA degree, graduating in spring 2021

  • 3-8 years of experience in analytics, preferably at a high tech company

  • Laser focused on impact, balancing effort to value, and getting things done.

  • Curious, creative, opinionated thinker with a talent for detecting patterns and elevating through strategy.

  • Charismatic storyteller ready to lead growth conversations with senior leadership.

  • Expert in building relationships and collaborating in matrixed environments.

  • Advanced expert in SQL. Experience with Splunk, Python/R, and BI (e.g Tableau) tools is a plus.

  • Lover of math with solid understanding of statistical methods.

  • Enterprise software geek. Passion for Salesforce product is a plus!

ABOUT FUTUREFORCE UNIVERSITY RECRUITING

Salesforce’s global university recruiting program is dedicated to attracting, retaining and cultivating next generation talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

ABOUT SALESFORCE

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s "World’s Most Innovative Company" six years in a row and one of Fortune’s "100 Best Companies to Work For" nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Accommodations – If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. at http://cloud.mail.salesforce.com/accommodations-request-form

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ do not accept unsolicited headhunter and agency resumes. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com at http://salesfore.com/ or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we’re helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World’s Most Innovative Companies" eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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