The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking a Program Specialist I to join the Work Opportunity Tax Credit (WOTC) Telecommuters Department located at 1117 Trinity Street, Austin, Texas.Benefits to working for TWC include:- Competitive starting salary: $3,081.33 – $3,543.75 /per month- Defined Retirement Benefit Plan- Optional 401(k) and 457 accounts- Medical Insurance – Currently, the state pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. Eligible part-time employees get a 50% state contribution for themselves and 25% for their dependents. Employees pay the remainder of the premium by paycheck deduction before taxes are withheld.- Optional Benefits such as dental, vision, and life insurance- 8 hours sick leave per month- 8 hours vacation leave per month with potential to earn more with longevity- Employee Assistance Program (EAP) services- Additional benefits for active employees: https://www.ers.texas.gov/Active-Employees/Health-Benefits.The Program Specialist I performs routine (journey-level) consultative services and technical assistance work. iWork involves assisting with planning, developing, and implementing of Work Opportunity Tax Credit (WOTC) policies and procedures and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. iMay train others. iWorks under moderate supervision, with limited latitude for the use of initiative and independent judgment.GENERAL DUTIES:- Determines employer eligibility for tax credit certifications- Researches and analyzes multiple State databases for criteria relevant to the Work Opportunity Tax Credit program per Department of Labor (DOL) and Internal Revenue Service (IRS) laws and guidelines.- Performs quality control and audits to ensure accuracy of determinations in accordance with the Employment and Training Administration (ETA)-Handbook and (Training and Employment Guidance Letters (TEGLs).- Keys WOTC applications (8850’s) into the ES77 database per established productivity standards.- Responds to questions related to the Work Opportunity Tax Credit Program from employers, consultants and job seekers. i- Actively communicates and participates with management and teammates on processes. i- Performs related work as assignedMINIMUM QUALIFICATIONS:Graduation from an accredited four-year college or university plus two years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency.Twelve semester hours of graduate study from an accredited college or university may be substituted for each year of the required qualifying experience.A doctorate degree from an accredited college or university will satisfy the minimum qualifications.Duty may involve up to 10% travel, within the state of Texas, and the ability to lift 15 pounds.VETERANS:Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor’s Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdfHOW TO APPLY:To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or submit by email to HRHelpDesk@twc.state.tx.us.TWC is not considering applications from persons who require sponsorship for an employment visa.A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.