Responsibilities
The UCLA Health Graduate Administrative
Internship Program is an exciting 10-12 week summer program designed to provide
qualified young leaders with project work and exposure to a busy academic
medical center.orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial;
text-decoration-color: initial;word-spacing:0px"widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial;
text-decoration-color: initial;word-spacing:0px"Below, please find
a list of all the available internships at UCLA Health:
Department: Budget & Financial
Services
Preceptor: Annabelle Lerman –
Director, Finance and Budget
Executive Sponsor: Tammy Wallace, CPA – Chief Financial Officer, UCLA
Hospital System
Position
description:
The Budget and Financial Services Administrative Intern will gain exposure to
the hospital planning and financial management process. The Finance department
at UCLA Health serves as a center of expertise for a variety of Financial
Planning and Budget (FP&B), administrative business processes, reporting
and selective analysis to create efficiency, implement standardization, and
provide strategic value to UCLA Hospitals system and support the clinical
business entities in critical financial deliverables.
Department: International Services
Preceptor: Rojean Kashanchi, MPH – Senior
Director, International Business Development
Executive Sponsor: Michael Burke, MHA – Executive Director, International
Position
description:
The International Services Administrative Intern will work with the Executive
Director of International, the Senior Director of Business Development, and
other key stakeholders. UCLA Health International Services is the department
responsible for furthering the health system’s global strategy. In addition to
managing the care of over 3,000 patients from over 140 countries, UCLA Health
International Services is responsible for facilitating cross-country
collaborations to enhance UCLA Health’s impact all over the world. Administrative
Interns will have the opportunity to gain exposure to the dynamic international
healthcare environment while applying their skills in strategic planning,
process improvement, analytics, and marketing.
Department: Marketing Services
Preceptor: Dominic Parero – Executive Director, Strategic Marketing
Executive Sponsor: Tanya Andreadis – Chief of Marketing, UCLA Health
Position description: The Marketing Administrative Intern will work
throughout the department, a Center of Excellence, provides strategic marketing
and services for UCLA Health. Marketing
faces new challenges in a COVID-19 era. It is a priority to capture and retain
patient volumes, as well as build confidence and reputation with peers and
consumers. Taking a customer centric approach is paramount to achieving these
goals. The Marketing Administrative Intern will contribute to customer centric
strategies and plans through the research and discovery projects that they are
assigned to.
Department: Nursing Administration
Preceptor: Liz Maister, MSN – Senior
Director, Nursing Business Systems
Executive
Sponsor:
Karen Grimley, PhD, RN, MBA – Chief Nursing Executive, UCLA Health
Position
description:
The Nursing Administration Administrative Intern will work with UCLA Health
nursing leadership to advance strategic projects and initiatives. UCLA Health
Nursing Administration oversees administrative, clinical, data analytics, and
budgetary items for nursing in-patient units at the medical centers. This is a
system internship offering candidates exposure to system and local activities
focused on clinical operations that impact patient care and services. There is
an opportunity to interface and project manage aspects of interdepartmental and
inter-professional teams.
Department: Office of Health
Informatics and Analytics (OHIA)
Preceptor: Yael Berkovich – Data
Governance Manager, Enterprise Information
Executive
Sponsor:
Albert Duntugan, MHA – Chief Data Officer, UCLA Health
Position
description:
The Office of Health Informatics & Analytics (OHIA) Administrative Intern
will work with the OHIA leadership team to provide products, services and
solutions to the UCLA Health Sciences related to the exciting world of Data and
Analytics. Our administrative intern
will gain exposure and hands-on involvement in initiatives and projects related
but not limited to Cloud Implementation, Data Science, Enterprise Data
Management, Data Governance and Data Architecture and Enterprise
Analytics. Gain exposure to the
opportunities within Information Technology, and implement leading edge
solutions in close collaboration with our Ambulatory, Clinical Operations,
Research and Education steering committees and partners.
Department: Oncology, Hematologic
Malignancies, and Cellular Therapies
Preceptor: Jordan Wong, MHA –
Manager, Hematologic Malignancies and Cellular Therapies
Executive
Sponsor:
Emi Kamiya, MBA – Administrative Director, Hematologic Malignancies and Cellular
Therapies
Position
description:
The Oncology Services Administrative Intern will work directly with the
Director, Hematologic Malignancies and Cellular Therapies. The Administrative
Intern will be exposed to the operations of an Oncology service line that spans
multiple care settings and programs, including CAR-T cell therapy, Bone Marrow
Transplant, Infusion Centers, and the Adolescent and Young Adult Cancer Program.
They will gain hands on experience in project management, lean process
improvement, and hospital operations.
Department: Operations
Preceptor: Drew Weil, MPH – Manager,
Hospital Operations
Executive
Sponsor:
Richard Azar – Chief Operating Officer, UCLA Health
Position
description:The Operations
Administrative Intern will report to the Chief Operating Officer and serve as a
member of the Operations Leadership Team. This internship will be project-based
and action-oriented while tackling key projects identified by the COO and other
senior operational leaders. Projects for this Administrative Intern will expose
the intern to a variety of crucial areas in hospital operations. These projects
may include patient throughput and flow, labor and productivity, cost benefit
analysis and business plans, staff recognition and development, and other
topics relating to operational problem solving.
Department: Operative Services
Preceptor: Ron Perez, JD, MSN, RN –
Senior Director, Operative Services
Executive Sponsor: Richard Azar – Chief Operating Officer, UCLA Health
Position
description:
The Operative Services Administrative Intern would work with the Senior
Director, perioperative services leadership tri-ad, and other key members of
the business analytics team. Perioperative Services at UCLA Health includes
main operating rooms at multiple medical centers, pre- and post-recovery
treatment spaces, sterile processing departments, ambulatory surgery centers
including the Jules Stein Eye Institute, and business analytics functions.
Projects will expose the Administrative Intern to business planning and
analytical analysis, process improvement throughout the perioperative spaces,
and working on cross-functional teams including clinical staff.
Department: Performance Excellence
Preceptor: Jerome Crawford – Director,
Performance Excellence & Interim Chief of Staff, Quality
Executive
Sponsor:
Robert Cherry, MD, MS – Chief Medical and Quality Officer, UCLA Health
Position
description:The Performance
Excellence Administrative Intern provides operations improvement support to
UCLA Health by functioning as necessary, as a project manager, facilitator,
consultant, and analyst. The Consultant facilitates the assessment of problems,
the compilation and analysis of data, the development of improvement teams, the
design and collections of metrics, and the facilitation of improvement efforts.
The Administrative Intern using Lean and other appropriate improvement
approaches to not only support performance improvement, but to implement active
daily management approach to sustain performance. Project work may include
supporting projects in areas of improving access (patient flow, length of stay,
throughout), improving quality (patient experience, CAUTI/CLABSI), and/or
improving our overall financial metrics (labor management, supply cost,
clinical denials).
Department: Primary Care
Preceptor: Jeff Butler, MHSA –
Clinical Director, Community Practice Network
Executive
Sponsor:
Farah Elahi – Chief of Operations, Ambulatory and Community Practices
Position
description:The Primary Care
Administrative Intern would work with ambulatory care leadership to address
outpatient workflow efficiencies and access expansion for key services. The Primary
Care Network is composed of the CPN and EIMG offices, including Behavioral
Health Associates. Our group consists of 35 offices including Adult, Pediatric,
Immediate Care, Mall offices, and mental health services. The individual would
be involved and learn about ambulatory operations, strategy, finance,
population health and work with and interact with our operation and physician
teams.
Department: Quality Management
Services
Preceptor: Christine Ahn, MBA –
Director, ValU and QIPM
Executive
Sponsor:
Marianne Rowan-Braun – Chief Patient Experience Officer, UCLA Health &
Interim Executive Director, Quality
Position
description:
The Quality Operations Administrative Intern is responsible for assisting with
quality initiatives impacting core clinical processes and patient safety. The
Quality Incentive Program Management (QIPM) Team manages the Quality Incentive
Pool (QIP) Program, a California Department of Healthcare Services-run quality
reporting program worth roughly $8 million annually with a focus on improving
the quality of care for Medi-Cal Managed Care patients. QIP is reported on an
annual basis and its metrics span the domains of primary care, specialty care,
inpatient care, and resource utilization. The QIPM team is not only responsible
for successful QIP Program reporting, but also initiating and facilitating
quality improvement projects to improve metric performances impacting clinical
care and patient safety. To do this, we partner and align our efforts with
other multidisciplinary teams including clinical staff and leadership, the
Department of Medicine, Information Technology, and the Office of Population
Health and Accountable Care.
Qualifications
-
Must be enrolled in an MBA, MHA, MPH, MSN, MHI or other closely related program with graduation in or after December.
-
Strong analytical, organizational and communication skills
-
Writing and editing skills to prepare grammatically routine business correspondences, such as informal letters, memoranda, and notification letters
-
Computer proficiency and knowledge of on-line processing, web page editing, and a variety of programs, such as Microsoft Office and Tableau
-
Excellent prioritization skills to complete work in a timely manner despite changes in workload or assignment, pressure of deadlines, or competing requirements
As part of the online application, please upload and submit the following two (2) items:
One page cover letter addressing the following items:
Why you are interested in pursuing an internship with UCLA Health System
Top three goals for your summer internship, including areas of specific interest
Current resume, including both undergraduate and graduate school GPA (if you currently do not have your graduate school GPA, you may submit your resume without it, though will be asked to share at a later stage in the process)
Application deadline is January 4, 2021
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.