Responsibilities

The UCLA Health Graduate Administrative

Internship Program is an exciting 10-12 week summer program designed to provide

qualified young leaders with project work and exposure to a busy academic

medical center.orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial;

text-decoration-color: initial;word-spacing:0px"widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial;

text-decoration-color: initial;word-spacing:0px"Below, please find

a list of all the available internships at UCLA Health:

Department: Budget & Financial

Services

Preceptor: Annabelle Lerman –

Director, Finance and Budget

Executive Sponsor: Tammy Wallace, CPA – Chief Financial Officer, UCLA

Hospital System

Position

description:

The Budget and Financial Services Administrative Intern will gain exposure to

the hospital planning and financial management process. The Finance department

at UCLA Health serves as a center of expertise for a variety of Financial

Planning and Budget (FP&B), administrative business processes, reporting

and selective analysis to create efficiency, implement standardization, and

provide strategic value to UCLA Hospitals system and support the clinical

business entities in critical financial deliverables.

Department: International Services

Preceptor: Rojean Kashanchi, MPH – Senior

Director, International Business Development

Executive Sponsor: Michael Burke, MHA – Executive Director, International

Position

description:

The International Services Administrative Intern will work with the Executive

Director of International, the Senior Director of Business Development, and

other key stakeholders. UCLA Health International Services is the department

responsible for furthering the health system’s global strategy. In addition to

managing the care of over 3,000 patients from over 140 countries, UCLA Health

International Services is responsible for facilitating cross-country

collaborations to enhance UCLA Health’s impact all over the world. Administrative

Interns will have the opportunity to gain exposure to the dynamic international

healthcare environment while applying their skills in strategic planning,

process improvement, analytics, and marketing.

Department: Marketing Services

Preceptor: Dominic Parero – Executive Director, Strategic Marketing

Executive Sponsor: Tanya Andreadis – Chief of Marketing, UCLA Health

Position description: The Marketing Administrative Intern will work

throughout the department, a Center of Excellence, provides strategic marketing

and services for UCLA Health. Marketing

faces new challenges in a COVID-19 era. It is a priority to capture and retain

patient volumes, as well as build confidence and reputation with peers and

consumers. Taking a customer centric approach is paramount to achieving these

goals. The Marketing Administrative Intern will contribute to customer centric

strategies and plans through the research and discovery projects that they are

assigned to.

Department: Nursing Administration

Preceptor: Liz Maister, MSN – Senior

Director, Nursing Business Systems

Executive

Sponsor:

Karen Grimley, PhD, RN, MBA – Chief Nursing Executive, UCLA Health

Position

description:

The Nursing Administration Administrative Intern will work with UCLA Health

nursing leadership to advance strategic projects and initiatives. UCLA Health

Nursing Administration oversees administrative, clinical, data analytics, and

budgetary items for nursing in-patient units at the medical centers. This is a

system internship offering candidates exposure to system and local activities

focused on clinical operations that impact patient care and services. There is

an opportunity to interface and project manage aspects of interdepartmental and

inter-professional teams.

Department: Office of Health

Informatics and Analytics (OHIA)

Preceptor: Yael Berkovich – Data

Governance Manager, Enterprise Information

Executive

Sponsor:

Albert Duntugan, MHA – Chief Data Officer, UCLA Health

Position

description:

The Office of Health Informatics & Analytics (OHIA) Administrative Intern

will work with the OHIA leadership team to provide products, services and

solutions to the UCLA Health Sciences related to the exciting world of Data and

Analytics. Our administrative intern

will gain exposure and hands-on involvement in initiatives and projects related

but not limited to Cloud Implementation, Data Science, Enterprise Data

Management, Data Governance and Data Architecture and Enterprise

Analytics. Gain exposure to the

opportunities within Information Technology, and implement leading edge

solutions in close collaboration with our Ambulatory, Clinical Operations,

Research and Education steering committees and partners.

Department: Oncology, Hematologic

Malignancies, and Cellular Therapies

Preceptor: Jordan Wong, MHA –

Manager, Hematologic Malignancies and Cellular Therapies

Executive

Sponsor:

Emi Kamiya, MBA – Administrative Director, Hematologic Malignancies and Cellular

Therapies

Position

description:

The Oncology Services Administrative Intern will work directly with the

Director, Hematologic Malignancies and Cellular Therapies. The Administrative

Intern will be exposed to the operations of an Oncology service line that spans

multiple care settings and programs, including CAR-T cell therapy, Bone Marrow

Transplant, Infusion Centers, and the Adolescent and Young Adult Cancer Program.

They will gain hands on experience in project management, lean process

improvement, and hospital operations.

Department: Operations

Preceptor: Drew Weil, MPH – Manager,

Hospital Operations

Executive

Sponsor:

Richard Azar – Chief Operating Officer, UCLA Health

Position

description:The Operations

Administrative Intern will report to the Chief Operating Officer and serve as a

member of the Operations Leadership Team. This internship will be project-based

and action-oriented while tackling key projects identified by the COO and other

senior operational leaders. Projects for this Administrative Intern will expose

the intern to a variety of crucial areas in hospital operations. These projects

may include patient throughput and flow, labor and productivity, cost benefit

analysis and business plans, staff recognition and development, and other

topics relating to operational problem solving.

Department: Operative Services

Preceptor: Ron Perez, JD, MSN, RN –

Senior Director, Operative Services

Executive Sponsor: Richard Azar – Chief Operating Officer, UCLA Health

Position

description:

The Operative Services Administrative Intern would work with the Senior

Director, perioperative services leadership tri-ad, and other key members of

the business analytics team. Perioperative Services at UCLA Health includes

main operating rooms at multiple medical centers, pre- and post-recovery

treatment spaces, sterile processing departments, ambulatory surgery centers

including the Jules Stein Eye Institute, and business analytics functions.

Projects will expose the Administrative Intern to business planning and

analytical analysis, process improvement throughout the perioperative spaces,

and working on cross-functional teams including clinical staff.

Department: Performance Excellence

Preceptor: Jerome Crawford – Director,

Performance Excellence & Interim Chief of Staff, Quality

Executive

Sponsor:

Robert Cherry, MD, MS – Chief Medical and Quality Officer, UCLA Health

Position

description:The Performance

Excellence Administrative Intern provides operations improvement support to

UCLA Health by functioning as necessary, as a project manager, facilitator,

consultant, and analyst. The Consultant facilitates the assessment of problems,

the compilation and analysis of data, the development of improvement teams, the

design and collections of metrics, and the facilitation of improvement efforts.

The Administrative Intern using Lean and other appropriate improvement

approaches to not only support performance improvement, but to implement active

daily management approach to sustain performance. Project work may include

supporting projects in areas of improving access (patient flow, length of stay,

throughout), improving quality (patient experience, CAUTI/CLABSI), and/or

improving our overall financial metrics (labor management, supply cost,

clinical denials).

Department: Primary Care

Preceptor: Jeff Butler, MHSA –

Clinical Director, Community Practice Network

Executive

Sponsor:

Farah Elahi – Chief of Operations, Ambulatory and Community Practices

Position

description:The Primary Care

Administrative Intern would work with ambulatory care leadership to address

outpatient workflow efficiencies and access expansion for key services. The Primary

Care Network is composed of the CPN and EIMG offices, including Behavioral

Health Associates. Our group consists of 35 offices including Adult, Pediatric,

Immediate Care, Mall offices, and mental health services. The individual would

be involved and learn about ambulatory operations, strategy, finance,

population health and work with and interact with our operation and physician

teams.

Department: Quality Management

Services

Preceptor: Christine Ahn, MBA –

Director, ValU and QIPM

Executive

Sponsor:

Marianne Rowan-Braun – Chief Patient Experience Officer, UCLA Health &

Interim Executive Director, Quality

Position

description:

The Quality Operations Administrative Intern is responsible for assisting with

quality initiatives impacting core clinical processes and patient safety. The

Quality Incentive Program Management (QIPM) Team manages the Quality Incentive

Pool (QIP) Program, a California Department of Healthcare Services-run quality

reporting program worth roughly $8 million annually with a focus on improving

the quality of care for Medi-Cal Managed Care patients. QIP is reported on an

annual basis and its metrics span the domains of primary care, specialty care,

inpatient care, and resource utilization. The QIPM team is not only responsible

for successful QIP Program reporting, but also initiating and facilitating

quality improvement projects to improve metric performances impacting clinical

care and patient safety. To do this, we partner and align our efforts with

other multidisciplinary teams including clinical staff and leadership, the

Department of Medicine, Information Technology, and the Office of Population

Health and Accountable Care.

Qualifications

• Must be enrolled in an MBA, MHA, MPH, MSN, MHI or other closely related program with graduation in or after December.

• Strong analytical, organizational and communication skills

• Writing and editing skills to prepare grammatically routine business correspondences, such as informal letters, memoranda, and notification letters

• Computer proficiency and knowledge of on-line processing, web page editing, and a variety of programs, such as Microsoft Office and Tableau

• Excellent prioritization skills to complete work in a timely manner despite changes in workload or assignment, pressure of deadlines, or competing requirements

As part of the online application, please upload and submit the following two (2) items:

One page cover letter addressing the following items:

Why you are interested in pursuing an internship with UCLA Health System

Top three goals for your summer internship, including areas of specific interest

Current resume, including both undergraduate and graduate school GPA (if you currently do not have your graduate school GPA, you may submit your resume without it, though will be asked to share at a later stage in the process)

Application deadline is January 4, 2021

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.